Delivering internationally

・If you would like to transfer your order to overseas, please use international forwarding service called “TENSO JAPAN”.
・Irene Shop is only supporting domestic delivery for all order.
-We are only responsible for domestic shipments to TENSO JAPAN center.
- Please contact TENSO JAPAN for any issues after international shipments.
If you have any questions regarding international shipping, please click here.
・Please make sure you can receive emails from the domain "funco.co.jp".


Before using the international forwarding service

Please carefully make sure that:
-TENSO JAPAN provide their service to your country.
- Your order does NOT contain any forbidden items before your purchasing.

【Delivering internationally】
・We do not accept orders over the phone.
・You can NOT specify the delivery time.
・We ONLY accept credit card payments(クレジットカード支払い).
-If you order by any other payments (bank transfer(銀行振込), Japan Post transfer(ゆうちょ振込), etc.), All your order will be automatically cancelled.
-We are NOT able to cancel your order after your payments are authorized.

・TENSO JAPAN is an international forwarding service and it is completely independent company from us.
・Registration is required to use TENSO JAPAN.
・Please contact " TENSO JAPAN " for more information about overseas shipping and how to use this service.

【Delivery Fee】
・All delivery fee is paid by the customer.
・If you order over 6,500JPY, it is free to deliver between TENSO JAPAN center and us.





Cancellations, Returns, and Exchanges

・We will not be able to accept any exchanges or returns because of the customers' personal preferences.


Ordering Step

Step 1: Register TENSO JAPAN and Get your forwarding address and phone number.
Step 2: Order your items on Irene Shop.
Step 3: Go to shopping cart to purchase.
Step 4: Fill the form completely including with your forwarding address and phone number.
-If your package is returned to us due to an incomplete address, you will need to pay for the return shipping. -If you want to the package re-sent, you will need to pay for a transport fee again.
Step 5:Select Credit Card(クレジットカード) for your payment.
-If you select any other payment (cash on delivery, bank transfer, Japan Post transfer, etc.), your order will be automatically cancelled in a few days.
-We accept the following five types of credit cards.
(VISA / Master / DINERS / AMEX / JCB).
-One-time payment only.
Step 6: After our sending your package, you got a massage from TENSO JAPAN.
-Please follow the guide from TENSO JAPAN and complete your payment for the forwarding service.
Step 8: TENSO JAPAN ships your package to your home!


Membership of Irene Shop

・Registration of the membership is free.
・You will receive the 1% points of the full price of the products in your order.
・You can use 1 point for 1 JPY.
・You will receive the points after we send your package.
-If you cancelled your order, the points will be lost automatically.



・We do not offer gift wrapping.



・Please contact here